Outlook Related
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Outlook Offline or Disconnected
Normally Outlook says Offline or Disconnect when A. No Internet B. Email Password has expired C. Outlook has not accepted new password Check the following A. Open a Internet Browser and check you have internet might pay to go to a few website to ensure its ok B. Check Email password by going to www.webmail.junctionaustralai.org.au and trying to login, if prompt to change then change. If expired then reset password, instructions to do this are located here Password Reset for Junction Account : Junction Australia (freshservice.com). C. If A an B are all good then Outlook my not have accepted the password. Try opening outlook when prompted for a password delete both username and password and re-enter it. Then wait for outlook to go online or show the login prompt again. If Outlook doesn't save the password, close down outlook then go to Start / Control Panel / User Accounts / Manage Your Credentials / Remove all Outlook and @junctionaustralia.org.au saved passwords. Re Open Outlook and enter your email username and password, Press remember password also. If none of those options work please contact IT Support.
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Add Outlook Signature
Procedure 1. Check if signature is installed and not set as default 1. Open Outlook Launch Microsoft Outlook on your computer. 2. Access Signature Settings Click on the File tab in the top-left corner. Select Options from the menu. 3. Navigate to Mail Settings In the Outlook Options window, click on Mail in the left-hand menu. 4. Open Signatures Click on the Signatures… button under the Compose messages section. 5. Set Default Signatures Under Choose default signature, select the email account for which you want to set the signature. Use the drop-down menus to select the signature for new messages and Replies/forwards. 2. Install signature if not there already 1. Launch signature installer application One your desktop finds and double click the “Signature Installer Application”. A box will open wait for this to close, once closed please follow the instructions above to set your new signature as your default. Troubleshooting Signature Not Appearing: Contact IT support
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Adding additional mailboxes
Please See Attached PDF example on how to add a mailbox.
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Out Of Office
Open Outlook: Launch the Outlook application on your computer. Go to File: Click on the File tab in the top-left corner of the window. Automatic Replies: In the Info tab, click on Automatic Replies (Out of Office). Turn On Automatic Replies: In the Automatic Replies dialog box, select Send automatic replies. Set Time Range (Optional): If you want the automatic replies to be sent only during a specific period, check the Only send during this time range box and set the start and end dates and times. Compose Your Message: Enter the message you want to send as your out-of-office reply in the Inside My Organization tab for internal contacts and the Outside My Organization tab for external contacts. Here’s a sample message: Subject: Out of Office Thank you for your email. I am currently out of the office and will not be available until [Return Date]. During this period, I will have limited access to my email. If your matter is urgent, please contact [Alternative Contact Person] at [Contact Information]. Best regards, [Your Name] Save Changes: Click OK to save your settings and activate your out-of-office reply.
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Adding or Removing from Distribution List/Mailbox
If you want to add or remove a staff member from a Distribution List/Mailbox please email itsupport@junctionaustralia.org.au with the following information: Please add Jo Bloggs (jbloggs@junctionaustralia.org.au) to the following Distribution List or Mailbox JA Distribution List (jadistributionlist@junctionaustralia.org.au) Please note IT Support can only provide Full Permissions to mailbox.
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Calendar Delegation
Calendar delegation can only be performed on the Outlook program, not on Outlook Webmail. Change permissions for your calendar delegate Click the File tab. Click Account Settings, and then click Delegate Access. Click the name of the delegate for whom you want to change permissions, and then click Permissions. Note: If you want to remove all Delegate Access permissions, do not click Permissions but instead click Remove and skip the remainder of these steps. Change the permissions for any Outlook folder that the delegate has access to. (In this case, change your access to 'Editor'. To send a message to notify the delegate of the changed permissions, select the Automatically send a message to delegate summarizing these permissions check box. Note: If you want copies of meeting requests and responses that you receive to be sent to a delegate, make sure the delegate is assigned Editor (can read, create, and modify items) permission to your Calendar folder, and then select the Delegate receives copies of meeting-related messages sent to me check box.
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Calendar: Accessing A Room Calendar
If you just require access to view and make appointments in the calendar, this can be done by; In Calendar, on the Home tab, click +Add and then click From Room List. Type a name in the Name box, or click Name to select a name from the Address Book. The shared Calendar appears next to any calendar that is already in the view. After you access a shared Calendar for the first time, the Calendar is added to the Navigation Pane. The next time that you want to view the shared Calendar, you can click it in the Navigation Pane. All Junction car and room booking calendars are shared with everyone by default, but only certain people can change other's bookings in those shared calendars. If you need access to change other people's appointments/bookings; please clarify in reply email and we'll enaction that request.
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How To Edit Outlook Signature
Procedure Open Outlook Launch Microsoft Outlook on your computer. Access Signature Settings Click on the File tab in the top-left corner. Select Options from the menu. Navigate to Mail Settings In the Outlook Options window, click on Mail in the left-hand menu. Open Signatures Click on the Signatures… button under the Compose messages section. Edit Signature In the Signatures and Stationery window Edit an Existing Signature: Select the signature you want to update from the list. If your signature isn’t here, please refer to the install signature documentation. Update Signature Content In the Edit signature box, type or paste the content you want to include in your signature. You can format the text using the available formatting options (e.g., font, size, colour). To add an image or logo, click on the Insert Picture icon and select the image file from your computer. Set Default Signatures Under Choose default signature, select the email account for which you want to set the signature. Use the drop-down menus to select the signature for new messages and Replies/forwards. Save Changes Click OK to save your changes and close the Signatures and Stationery window. Click OK again to close the Outlook Options window. Verify Signature Create a new email to ensure the updated signature appears correctly. Troubleshooting Signature Not Appearing: Ensure the correct signature is set as the default for new messages and replies/forwards.
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No Access To Car Booking Calendar
Thanks for your email. You cannot book cars directly into to that cars calendar. You must invite the car into an appointment you make in your calendar. 1) Create your appointment 2) Go to 'Scheduling Assistant' up the top 3) Click on 'Add Rooms' down the bottom 4) Find and add the room/car 5) Save and send your appointment The room/car will respond within a minute or two to advise that the booking has been successful (or clashes with another appointment). This is to ensure that there are no 'ghost' appointments which aren't attached to anyone, and so cannot be rescheduled.